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Case studies

Agencies growing with Dux

What happens when agencies replace the duct tape with one system of record.

Brightsmith SEO — SEO agency

The challenge — Reporting ate 20 hours a month, and every new client meant a week of manual setup across five tools.

The outcome — Onboarding now runs from a single template and client reports build themselves. The team re-invested the saved hours into strategy retainers.

“We onboard new clients in minutes now. It used to take a week and a spreadsheet.”

5 minclient onboarding, down from a week
12 hrssaved on reporting every month
+68%client growth in the first year

Loop Social — social media agency

The challenge — Approvals bottlenecked in email threads, and renewals kept sneaking up until clients were already gone.

The outcome — Content moves through in-portal approvals and Dux flags renewals a month early — with the upsell attached.

“Renewals used to sneak up on us. Now Dux flags them a month early — with the upsell attached.”

95%approvals within 24 hours
2×content shipped per month
0missed renewals since switching

Harbour & Co — web design studio

The challenge — Scope creep was quietly eating margin, and milestone billing meant chasing invoices by hand.

The outcome — Project templates enforce scope, milestone billing runs itself, and launches land on schedule.

“Our churn basically vanished. Clients see their work happening in real time.”

+31%revenue per client
5 hrssaved weekly per producer
100%on-time launches this year

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