The agency ops stack: what to keep, what to kill
Most agencies run on seven tools that overlap in three places. A framework for auditing your stack — and the four categories you actually need.
Blog
Notes on running leaner agencies
Playbooks, teardowns, and lessons from agencies scaling on Dux.
How Brightsmith onboarded 27 clients in one quarter
A look inside the onboarding machine: templated briefs, automated kick-offs, and the exact sequence that cut onboarding time by 90%.
Renewals aren’t a deadline — they’re a product
Treat the renewal like a deliverable and it stops being a cliffhanger. How to build the 30-day renewal motion into your workflow.
Stop selling hours: pricing retainers on outcomes
Hourly billing punishes efficiency. A practical guide to outcome-based retainer pricing — with the math to back it up.
Full articles are rolling out over the next few weeks — request a topic and we’ll write it first.
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